LETWESAF is committed to providing high-quality products. We offer a 12-month limited warranty from the date of purchase.

Warranty Coverage

This limited warranty covers:

• Manufacturing defects

• Functional issues that occur under normal use

If your product experiences a covered issue within 12 months of purchase, we will provide repair, replacement, or other appropriate solutions at our discretion.

What Is Not Covered

This warranty does not cover:

• Man-made damage, including drops, impacts, or misuse

• Damage caused by improper operation or failure to follow instructions

• Unauthorized disassembly or modification

• Repairs performed by non-official or unauthorized service providers

• Normal wear and tear

How to Request Warranty Service

To request warranty support, please contact us at:

Email: support@letwesaf.com

Include the following in your email:

• Your order number

• Proof of purchase

• Photos or videos clearly showing the issue

Our support team will review your request and respond with the next steps within 1–2 business days.

Important Notes

• Warranty service is valid only for purchases made through official LETWESAF channels.

• The warranty is non-transferable and applies only to the original purchaser.

• LETWESAF reserves the right to determine whether an issue qualifies under warranty coverage.

 

Contact Us

If you have any questions about our warranty policy, please contact us:
 Email: support@letwesaf.com
 Phone: +852 6919 2740