At LETWESAF, we are committed to ensuring that customers receive their orders in a timely and efficient manner. Please review our updated shipping policy below:

Order Cut-Off Time & Time Zone

Daily order cut-off time: 12:00 PM (UTC-8, Pacific Time)
Orders placed after the cut-off time will be processed on the 1-2 business days.
Weekends and public holidays are not considered business days

Order Processing

Most orders are processed within 1-2 business days.
During peak seasons or promotional periods, processing time may be longer.
Pre-sale items will be shipped based on their estimated arrival schedule.

⚠️ Final Delivery Time = Processing Time + Shipping Time
Does not include weekends or public holidays.

Shipping Coverage
We currently offer worldwide shipping, but primarily support deliveries to the following regions: United States (excluding overseas territories) / Canada / Australia

Shipping Rates & Estimated Delivery Time

Destination	Estimated Delivery Time	Shipping Fee
United States (Mainland)	4–7 business days	Free
Canada	4–7 business days	Charged based on order weight: ①00.01oz-18.06oz: $8 ②18.06oz-36.12oz: $10 ③36.120z-54.18oz: $13 ④54.18oz-72.24oz: $16 ⑤72.24oz-90.45oz: $20 ⑥90.45oz and above: $25
Australia	4–7 business days	Charged based on order weight: ①00.01oz-18.06oz: $12 ②18.06oz-36.12oz: $17 ③36.12oz-54.18oz: $22 ④54.18oz-72.24oz: $27 ⑤72.24oz-90.45oz: $30 ⑥90.45oz and above: $35
Other Regions	Pending	Email：support@letwesaf.com

 

Customs Duties & Taxes

Import duties, taxes, or customs fees may apply depending on the destination country’s regulations.
Unless otherwise stated, such fees are not included in the product price or shipping fee and are the customer’s responsibility.
Customers are advised to check local customs policies before placing an order.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number and tracking link.
Tracking information may take 1-3 days to update depending on the carrier.

Possible Delivery Delays

Your delivery may be delayed due to:
1）Incorrect or incomplete shipping address
2）Severe weather or natural disasters
3）Customs inspections
4）Peak holiday seasons
5）Carrier-related issues
We will do our best to support and follow up in such situations.

Address Verification

Please ensure that the shipping address you provide is accurate and complete.
LETWESAF is not responsible for delays, losses, or additional fees caused by incorrect or incomplete addresses.

Customer Support

By placing an order with LETWESAF, you agree to our shipping policy and terms.
For any questions or concerns, please contact us at support@letwesaf.com

🕒 Service Hours: Monday–Friday, 9:00 AM – 6:00 PM (UTC-8, Pacific Time)

 

Contact Us

If you have any questions about our shipping policy, please contact us:
 Email: support@letwesaf.com
 Phone: +852 6919 2740